Bilal Chaglani

Founder & CEO

Finding beauty in the Imperfect (Wabi-Sabi)

I’m a seasoned digital executive, leader and strategist.

With an expertise in business communication, operational management and product design, I spearheaded Little Boat Studios, a design studio which worked with clients like Barclays, Axis Bank, Horlicks etc.

As CEO at BotSpace, I am responsible for providing strategic and business development support for this company.

Posts by

Bilal Chaglani

WhatsApp Broadcast

WhatsApp Broadcast for Business: The Ultimate Guide (Sep 2021)

WhatsApp bulk messages are normally ‘one-to-many’ or ‘broadcast’ type of messages that are sent using the broadcast feature

September 9, 2021

Getting Started with a Shared WhatsApp Team Inbox

A shared WhatsApp inbox is a collaborative team inbox that lets your entire team respond to customers over WhatsApp

August 29, 2021

WhatsApp Business API: The Ultimate Guide (Aug 2021)

If you’re looking to enter the WhatsApp ecosystem for business needs, WhatsApp Business API seems like it’s almost a must-have.

August 21, 2021

What is Customer Experience (CX): Do's and Don'ts

Customer Experience (more commonly known as CX) is all the interactions that your customer has with your business

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