How Easy Wedding built a tailored WhatsApp experience with BotSpace’s flexible support

with Florian Ughetto, Easy Wedding, UAE

35%
faster lead conversion
more qualified inquiries
25%
higher client onboarding
Company

Easy wedding

https://easywedding.me/
Headquarters

UAE

Industry
Events Services
Key features used
Inbox
Template Messaging
Workflows
Meet Easy Wedding

Easy Wedding is a UAE-based service that simplifies the marriage process for expats and international couples. Known for its unique and customer-first approach, the company needed a platform that could match its flexibility and scale with its growing client base.

But finding a communication tool that delivered both powerful features and hands-on support proved challenging—until they found BotSpace.

The Challenge: Rigid tools and generic support

Easy Wedding had experimented with different automation tools, but most offered a cookie-cutter approach that didn’t suit their business model. The real pain point wasn’t just the software—it was the lack of responsiveness and personalization from the teams behind them.

What they needed was a tool that could be shaped to their workflow, with a team willing to adapt and build alongside them.

The Solution: Customization-first onboarding with BotSpace

BotSpace stood out immediately—not just for its features, but for its team. Even before a payment was made, the BotSpace team offered tailored setup and feature adjustments to fit Easy Wedding’s needs.

The platform itself was easy to use, with WhatsApp automation tools that could grow with their business. But more importantly, the collaborative support gave the Easy Wedding team confidence in long-term success.

Results: Fast setup, flexible flows, and long-term confidence

With BotSpace, Easy Wedding was able to:

  • Launch quickly with a low learning curve
  • Shape automation to fit their specific workflows
  • Collaborate with support to fine-tune the product pre-purchase
  • Lay the groundwork for more advanced client communication

The team now has a solution that’s not only functional, but adaptable—something they hadn’t found before.

“Well the tool is easy, the support tailored made. I do recommend. The  team offers customization before you even pay for it, you know they can go far.”
Florian Ughetto, Easy Wedding