Designed to scale with your business

Automate support and turn every customer interaction into a sales opportunity

Free

$0
₹0
/month

For individuals marketers looking to send bulk broadcasts

Sign up for free
What is included:
Available
1 seat

For additional seats,
upgrade to Pro

Available
Upto 1 integration
Available
Unlimited contacts
Available
Broadcasts
Available
Basic workflows

Integration workflows eg. abandoned cart, order confirmation

Available
Basic support

Email & WhatsApp support with SLA of 48 hours

View all features

Starter

$49
₹3,499
/month

Powerful automation tools for teams getting started

Sign up now
Everything in Free, plus:
Available
5 seats

For additional seats,
upgrade to Pro

Available
Upto 3 integration
Available
Shared inbox

Manage conversastions from a single, collaborative inbox

Available
Advanced workflows

Out of office, welcome message & custom workflows

Available
Surveys

Collect CSAT, NPS & custom surveys an on WhatsApp

Available
Macros
Available
Analytics

Conversation analytics, response & resolution time analytics

Available
Bulk import & export
Available
API & Webhooks
Available
Starter support

Email & WhatsApp support with SLA of 36 hours

View all features

Premium

$299
₹23,499
/month

Dedicated support and discounts for large teams

Sign up now
Everything in Pro, plus:
Available
Unlimited seats
Available
Unlimited integrations
Available
Volume discounts
Available
Customer success manager
Available
Premium support

Email, WhatsApp & Phone support with SLA of 12 hours

View all features

Free

$0
₹0
/month

For individuals marketers looking to send broadcasts

Sign up for free
What is included:
Available
1 seat

For additional seats,
upgrade to Starter

Available
Upto 1 integration
Available
Unlimited contacts
Available
Broadcasts
Available
Basic workflows

Integration workflows eg. abandoned cart, order confirmation

Available
Basic support

Email & WhatsApp support with SLA of 48 hours

View all features

Starter

$40
₹2,999
/month

Everything you need for your team to get started

Get started
Whats included:
Available
5 seats

For additional seats,
upgrade to Pro

Available
Upto 3 integration
Available
Shared inbox

Manage conversastions from a single, collaborative inbox

Available
Broadcasts

Send or schedule WhatsApp campaigns

Available
Basic workflows

Out of office, welcome message and integration workflows

Available
Macros
Available
Analytics

Conversation analytics, response & resolution time analytics

Available
Bulk import & export
Available
API & Webhooks
Available
Starter support

Email & WhatsApp support with SLA of 36 hours

View all features

Premium

$249
₹19,499
/month

Dedicated support and discounts for large teams

Get started
Everything in Pro, plus:
Available
Unlimited seats
Available
Unlimited integrations
Available
Volume discounts
Available
Customer success manager
Available
Premium support

Email, WhatsApp & Phone support with SLA of 12 hours

View all features

Free usage

What's included with each plan every month

Extras

Add-ons and post free usages

See rate card for country-wise conversation fees
See rate card for country-wise conversation fees
$19 per additional channel
₹1,499 per additional channel
₹0.25 per workflow enrollment
₹0.25 per survey enrollment

Trusted by 1000+ customers across 40+ countries

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"We've finally found the perfect way to engage with our clients through WhatsApp, making bookings, renewals, and customer support seamless"
Chris Konvalinka
Customer Retention,
Enhance Fitness, UAE
Listen on Youtube

Outstanding customer service is part of the package, too.

We're committed to assisting our customers 24x7 with any issue, no matter how small.

Frequently asked questions

What is a conversation?

All conversations are measured in fixed 24-hour sessions. A conversation starts when the first business message in a conversation is delivered, either initiated by the business or in reply to a user message. Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges. Each 24 hour conversation session results in a single charge.

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How long does it take to activate WhatsApp Business API?

Account activations happen instantly as the entire process at BotSpace is completely automated and self-served.

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Is there a setup fee for using the WhatsApp Business API?

There is no setup fee associated with using the WhatsApp Business API.

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What is the country-wise conversational charge?

Per conversation charges are based on the end users country. You can check the Rate Card to estimate the charges based on your users region.

Per conversation charges are based on the end users country. You can check the Rate Card to estimate the charges based on your users region.

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What is a channel?

When you connect your WhatsApp Business API number to BotSpace, the connected number is what we call as a channel.

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Do you charge for access to WhatsApp Business API?

No. Its absolutely FREE! BotSpace does not charge for access to WhatsApp Business API. We will help you apply to WhatsApp, through a Facebook BSP and once you are approved per WhatsApp's Commerce Policy, then you can integrate your WhatsApp channel into BotSpace platform

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Do you offer volume discounts?

We offer a discounted price for brands that have annual committed conversations volumes. Please contact sales for more information.

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Do you offer support for multiple numbers?

Yes. We do offer support for multiple numbers under one single workspace. You will be charged $19 for each additional number you add to the workspace.

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Does BotSpace give me a number or may I setup my own number as my Official WhatsApp number?

We do not provide a number. You can give us any valid number (from any country) and we can set it up as your Official WhatsApp API number. Once setup you cannot downgrade that number to a WhatsApp Business Account or regular WhatsApp account

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What if I want to re-use a number? I already have a WhatsApp number to talk to my customers.

Yes you can re-use a number but you’d need to delete your existing WhatsApp account before we activate it as your Official WhatsApp API number.

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Once my number is activated, can I reinstall WhatsApp on my phone?

No. That would be like trying to install WhatsApp on 2 numbers. Once a number is setup on the API, it cannot be used on a phone.

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Should I keep my phone always ON, to use BotSpace?

No. You will only need the phone to receive the activation OTP. Once you are verified, we don’t need the phone anymore for WhatsApp. You can continue to use it for making regular phone calls, receiving SMS text messages etc. But you can’t use WhatsApp on that phone with that number, again. You will need to use WhatsApp via the BotSpace dashboard or the Official WhatsApp API.

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How can I get the WhatsApp Business Verified green tick?

Companies that secure Official Business Account (OBA) designation from WhatsApp are rewarded with a green verification mark next to their business name. This is shown next to the name linked with your contact number, even if your users haven't specifically added your WhatsApp business number to their contacts.

As a client of BotSpace on a paid subscription plan, we can facilitate your application for the WhatsApp green verification badge at no extra charge.

However, it's important to note that the final decision for approval lies solely with WhatsApp. Factors that can impact your approval include your brand's reputation, social media presence, external media mentions, and domain authority.

To initiate the green badge verification process, all you need to do is reach out to our customer support team and submit a request. Typically, you can expect to hear back within about three business days regarding your application status. If approved, the green badge will automatically appear next to your business name on WhatsApp, signifying that you're verified.

Should your application be declined, it will not adversely affect your ability to continue using BotSpace or the WhatsApp Business API.

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How do I get a refund?

We have a no questions asked refund policy. If you are not satisfied with BotSpace, we refund you the last subscription charge.

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What is a workflow enrollment?

Whenever a contact enters a workflow we count that a single enrollment. If a contact enters the same workflow multiple times, we count that a multiple enrollment.

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What is a survey enrollment?

Whenever a contact starts answering a survey we count that a single enrollment. If a contact submits the survey multiple times, we count that a multiple enrollment.

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Are all charges prepaid on BotSpace?

Yes. You pay first and use it later. You will be charged your monthly subscription fees based on your chosen plan. You would then need to recharge your account with prepaid credits to have any monthly conversations apart from the first 1000 free conversations.

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What is the refund policy?

We do not refund subscription payment or wallet balance. If you feel you are dissatisfied with service you can contact support to raise a request.

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Designed to scale with your business

Automate support and turn every customer interaction into a sales opportunity

Startup
$49
/ month
1000 conversations included
additional conversations fees applicable based on country
Get Started
20% OFF when billed annually
1 WhatsApp number included
$19 for every additional number
Unlimited Team Members
Broadcasting
Agent Analytics & Reporting
CRM
Bulk Import & Export
Quick Replies
Customer Tags
Community Support
WhatsApp Chat Widget
All Integrations
API and Webhooks
Lite Onboarding
No Branding
$10 for HubSpot Integration
Enterprise
Custom
Discounted conversation rates
+$15 for each extra 500 customer
+$15 for each extra 500 customer
Contact Us
All Features in Startup
Volume Discounts
Dedicated Customer Success Manager
Custom Integrations
Custom Chatbot Design and Implementation
Full Onboarding

How do customers feel after using BotSpace?

We asked our customers and here’s some of what they said…
"Found the perfect way"
"Truly beneficial for businesses"
"User experience is top notch"
"Enhanced analytics, improved decision-making"
"User-friendly, simplified reports"
"Seamless integration"
"High accuracy, reduced support costs"
"Customized support, promising potential"
"Would definitely recommend"
"On the right path"
"Found great product and team"
"Improved accountability"
"Been an amazing experience"
"Super quick and straightforward set-up"
"Most complete platform on the market "
"Saves you a lot of time"
"More effective with much less effort"

Compare features across plans

Features
Available
Included feature
Available with add-on
Number of seats
Teams
Roles & permissions
Conversation management
Shared inbox
Macros
Round robin assignment
Collision detection
Contact management
Unlimited contacts
Labels
Bulk import & export
Opt-in management
Automation & workflows
Welcome message
Out of office message
Abandoned cart recovery
Order confirmation & fullfillment
Cash on delivery confirmation
Collect product reviews
Advanced workflows
WhatsApp surveys
Campaign management
Send broadcasts
Schedule broadcasts
Analytics & reporting
CSV export
Conversation analytics
Template analytics
Contact analytics
Workflow analytics
Team member reports
Resolution reasons reports
Integrations
Number of allowed integrations
Shopify integration
HubSpot integration
HubSpot workflows
ChatGPT integration
Zoho integration
API & webhooks
Channels
Number of WhatsApp channels
Additional channels
Support
Email support
WhatsApp support
Slack support
Phone support
Dedicated manager
Personalised onboarding
SLA
$0
Free
Sign up
Number of team members
1
Individual user analytics
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
1
Available
Available
Available
Available
1
Available
Available
48 hours
$49
Starter
Sign up
Number of team members
5
Individual user analytics
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
3
Available
Available
Available
Available
Available
Available
1
Available
Available
36 hours
$299
Premium
Sign up
Number of users
Unlimited
Individual user analytics
Available
Behaviour analytics
Available
Weekly reports
Available
Monthly reports
Available
Custom reports
Available
Custom reports
Available
Available
Available
Available
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Available
Custom reports
Unlimited
Available
Available
Available
Available
Available
Available
1
Available
Available
Available
Available
Available
Available
12 hours