with Tim Fockedey, CTO/CMO at Funkey
Funkey helps companies book inspiring meeting rooms and event spaces across Belgium. Their platform is designed to simplify the search and booking process—offering a curated selection of venues for professional settings.
But as their operations scaled, having a responsive support partner became just as important as the product itself.
The Challenge: A good tool, but needing exceptional support
For Funkey, the platform itself worked as expected. The real challenge was finding a team behind the product that cared deeply about their success—especially when customizations or support issues came up.
Previous experiences with tools had left them with slow response times, impersonal service, and little flexibility. They needed more than just working software—they needed a team that worked with them.
With BotSpace, Funkey found exactly that.
The support team went above and beyond—even during onboarding—to help Funkey tailor the product to their needs. The communication was not only fast but personal, with genuine effort to ensure satisfaction before, during, and after implementation.
“The software does what it needs to do. But the support is really top-notch. Very responsive, friendly, and they go very far to get you satisfied with their product.”
— Tim Fockedey, Funkey
Funkey didn’t just get a tool—they got a partner. Since switching to BotSpace:
