with Darren Pinto, Associate Director at Talent 500
Talent500 helps global companies hire, manage, and retain top remote tech talent. With operations spanning across countries, building strong, timely, and personal relationships with candidates and clients is critical to their success.
But as their user base grew, maintaining consistent communication across channels became increasingly difficult—and less personal.
Talent500 was growing fast. With thousands of candidates exploring job roles and recruiters engaging with them across platforms, traditional channels like email and app push notifications were no longer enough.
They needed a way to connect with users where they felt most comfortable—on a platform they actually check and respond to.
“It has helped create a more direct relationship with customers, allowing us to assist and inform them in a setting they are comfortable with.”
— Darren Pinto, Talent500
With BotSpace, Talent500 introduced WhatsApp as a key engagement channel—using it to send timely job alerts, guide candidates through the hiring journey, and respond to queries in real-time.
Candidates could now ask questions, get updates, and interact with recruiters directly on WhatsApp, leading to better engagement and faster resolutions. The conversations felt more natural, and BotSpace's automation helped manage scale without losing personalization.
By integrating BotSpace, Talent500 achieved:
“BotSpace has helped us connect with users in a more human and timely way. It’s now a key part of how we communicate.”
