Automate support using AI

Don't reply to support queries manually until you've seen this!

Description:

If your support team is juggling hundreds of WhatsApp or Instagram queries daily, you're wasting time. In this session, we’ll walk you through how to use AI-driven automations to instantly respond, qualify, and route support conversations—without hiring more agents.

In just 45 minutes, discover how businesses are turning their WhatsApp into a 24/7 support desk using BotSpace's smart workflows.

Takeaways:

How to automate 80% of customer queries on WhatsApp & Instagram using AI
The secret to reducing response times without increasing your team size
How to train a digital assistant to answer FAQs, route complex issues, and ping your team when needed

Speakers:

Bilal Chaglani

Bilal is a seasoned digital executive and strategist known for scaling customer support with AI. He led BotSpace to grow support capacity by 80% without adding headcount—and championed an AI-first, high-trust work culture incorporating radical candour and freedom