Trying to decide between BotSpace and AISensy?
You can spend your time comparing features
AiSensy has faced criticism for issues like poor customer service, delays in task processing, and unresponsive support. Users have reported problems with payments, refunds, and misleading invoices.
There's also an extra monthly charge for access to their chatbot builder and its flows. Users may find these costs, especially the extra chatbot fees, relatively high, particularly for small to medium-sized businesses. The user interface is outdated, making navigation challenging and cluttered, which makes it difficult to focus.
Enter BotSpace:
BotSpace stands out as a top-tier AI-powered platform that provides automation and engagement solutions for WhatsApp and Instagram. It offers tools for chat automation, broadcasts, campaigns, and customer conversation management within a user-friendly interface.
Their AI agent, Rex, manages frontline support, allowing human agents to focus on more essential tasks.Key features include bulk messaging, broadcast lists, and contact tagging. Users praise its easy-to-navigate interface and the responsive customer support team, which assists with queries and setup.
We did the heavy lifting so that you don't have to.
BotSpace:
and more features are the there to count yet to be released.
AISensy: Only few features are there such AI ads manager-Generator and lastly template generator for now.
Winner: BotSpace leads with advanced automation tools at a reasonable price, providing more value than the cost.
BotSpace: Known for the best customer support around the globe. 90% of the queries are solved within the 24 hours. They offer round-the-clock support through automated chatbots on WhatsApp, ensuring businesses can respond to inquiries instantly, regardless of geographical location or time zones.
AISensy: AiSensy's customer support has received mixed reviews, with some users facing challenges. Many report delays in responses, particularly on WhatsApp, as well as disconnected calls or unanswered inquiries by phone or chat. Additionally, some users find that the support does not effectively resolve their issues.
Winner: Botspace delivers world-class support. The tools are built in a way that customers rarely raise any complaints, regardless of geographical location or time zones.
BotSpace: Offers several marketing features like WhatsApp Broadcasting, Click-to-WhatsApp ads, Automated workflows, drip campaigns, and more.
AiSensy: Bulk broadcasts, Click-to-WhatsApp Ads, chatbot flows and drip marketing only but some features incur additional costs charged separately.
Winner: BotSpace excels in marketing automation and personalization.
BotSpace: BotSpace offers competitive pricing through a transparent and simple value-based approach.Their plans are designed based on features and customization, allowing users to pay only for what they use.The forever-free plan helps small businesses explore the platform without upfront costs.The paid plans scale with your business, with no limits on the number of seats. The Premium plan includes further customization options to meet specific needs.
Wati: The free plan on AiSensy, while providing access to the WhatsApp Business API but has several limitations.Some users express dissatisfaction with AiSensy's pricing structure due to its tiered plans and additional costs for features like the chatbot builder.
They offers different plans with varying features and user limits. Advanced capabilities are often restricted to higher-tier subscriptions, which can increase the overall cost.
Winner: BotSpace offers greater value at a lower cost, with a transparent approach and customization based on user preferences.
