With Marta Ribeiro, Manager at Centro Universal
Centro Universal is a spiritual center in Portugal that offers holistic services, workshops, and support to a growing community. Their mission is rooted in helping people connect more deeply with themselves—and each other.
As the community grew, so did the challenge of managing communication across members and events. They needed a modern, easy-to-use platform to reach people consistently, personally, and at scale.
The Challenge: Reaching more people, more efficiently
Centro Universal relied heavily on one-on-one messaging and basic tools to update members about sessions, spiritual programs, and events. But this often resulted in delayed messages, missed updates, and staff overwhelmed by manual communication.
They needed something faster, more reliable, and suited for conversational engagement.
The Solution: Practical and powerful automation with BotSpace
BotSpace provided exactly what the team was looking for—a practical, no-friction platform to manage WhatsApp communication in a more structured and efficient way.
Automated flows allowed the center to send session reminders, event invites, and personalized updates to hundreds of members—all without sacrificing the warmth and directness their community values.
Results: Higher engagement, lower manual effort, and better attendance
Since adopting BotSpace, Centro Universal has transformed how it communicates with its community:
“It is undoubtedly the best and most practical application of its kind available right now.”
— Marta Ribeiro, Centro Universal
