- With Alejandra Hinostroza, Intech SA
Intech SA is a leader in delivering industrial automation, control, and engineering solutions to clients across Latin America. With a distributed sales team managing multiple customer relationships, having visibility and control over seller interactions was critical to maintaining service quality and driving conversions.
With multiple sales reps handling diverse accounts, Intech SA faced growing challenges in tracking customer interactions, ensuring follow-ups, and maintaining messaging quality.
Existing tools lacked centralized oversight—making it hard for managers to monitor conversations or optimize the sales process. They needed a robust platform that would give them more control and clarity.
BotSpace provided the comprehensive solution Intech SA was seeking. Its centralized platform allowed managers to monitor seller conversations, ensure timely responses, and standardize messaging across the sales funnel.
The result? More accountability, faster follow-ups, and improved communication consistency—leading to better customer experiences and stronger sales outcomes.
Since implementing BotSpace, Intech SA has achieved:
“BotSpace is one of the most complete platforms on the market. It helps our company to have greater control over sellers.”
— Alejandra Hinostroza, Intech SA
