With Victoria Moretti, Newtown School
Newtown School is a progressive, independent school based in Waterford, Ireland, with a focus on academic excellence, community values, and innovation. With growing digital needs, the team sought tools that not only worked reliably—but also evolved with them.
As their workflows became more tech-enabled, having a support team that actively listened and improved the product became just as important as the features themselves.
The Challenge: Technical reliability and evolving needs
While using digital tools for internal communication and task management, Newtown School’s team often encountered two challenges: occasional technical bugs and the need for more tailored tools to match their operational workflows.
With past platforms, reporting issues meant long waits and generic responses. They needed something better—faster fixes and the flexibility to grow alongside their needs.
The Solution: A support-driven platform that evolves with your needs
BotSpace not only offered a reliable platform but also backed it with fast, effective in-app support. Bugs reported within the app were addressed promptly, and feature requests weren’t just acknowledged—they were actually built.
This meant Newtown School could tailor the platform to enhance daily workflows, solve operational bottlenecks, and ensure smoother communication across their teams.
Results: Smoother operations and tools built for real-world school needs
Since implementing BotSpace, Newtown School has experienced:
“The app performs well. I report any bugs through the app and receive quick, effective solutions. My requests for additional tools to enhance my work have also been successfully addressed and implemented.”
— Victoria Moretti, Newtown School
